We experienced no delays because of this. He put rush orders at no additional cost to us to make sure the materials were on site for when the windows were completed. While the windows were being completed, the project manager, Hamed, realized that not all of the necessary materials needed to replace the trim and siding had been ordered. The team knocked out replacement and installation in less than 48 hours for both homes. Across both homes, there were 28 windows that needed to be replaced. They had multiple team members come on site, take measurements, provide viz into how long the project would take once boots were on the ground, and ensured that the project would be above board for all relevant stakeholders (HOA, Historic Preservation Board, etc.).īOOTS ON GROUND: Once lead-up concluded, they first sent out the window crew, which was led by Garcia and Edgar. Pella kept us informed every step of the way, and provided discounts when the delay could have been prevented on their end. THE LEAD UP: We experienced delays due to supply chain issues and permitting requirements. This was a relief for us, as there were multiple contracts, multiple contractors, and multiple permits that needed to be coordinated and secured to get the project underway since our houses are in a historic district in Washington, DC. Pella agreed to handle the entire project to ensure we had one single POC that we could work with, start to finish. PRE-CONTRACT: My neighbor and I reached out to Pella for a quote to replace the windows on both our homes, as well as all of the wood trim and siding (which was close to 20 years old at this point) with PVC and HardiePlank.
0 Comments
Leave a Reply. |
AuthorWrite something about yourself. No need to be fancy, just an overview. ArchivesCategories |